The help, guidance and coaching
by the Universal Postal Union (UPU) has helped Africa postal operators make a
quick follow up on technological advancement in the postal industry. There are
systems that little operators could afford, which UPU has made affordable,
installed in postal operator mail routes for capturing and sending EDI
messages.
The EDI message system is
monitored centrally in each country or centrally in Berne Switzerland for
prompt reporting. The focus is particularly on measuring end-to-end delivery
standards of mails. In the postal business, the term ‘mail’ also stands for
parcels and small packets. The exchange of EDI messages enable many postal operators
to be able to answer questions on how much time it takes for letters to be delivered
in specific delivery points. This was purely an estimate before the invent of
exchanging EDI messages across operators.
So, go ahead and use the post
office for your registered item and parcel, it will be tracked in most African country’s
postal operators website to give you a close to accurate indication of its
position at any given time, just like traditional courier companies do.
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