Thursday 20 November 2014

5 Major Advantages of using Post Office Money Transfer service as opposed to other Operators

Money transfer services are dominating the financial services industry in Africa. This is for obvious reasons that include; employee remuneration, family support, loan delivery, payment of installments, etc. Options for transferring cash from one location to the other are many and the post office stands out in many but five qualities.

Please note that this is with respect to African post offices yet other continents may identify with these.

1. Price competitive. The post office stands out for offering price competitive services. You may have to compromise a few things with other services but when it comes to money transfer, there is nothing that gets compromised at using the post office.
2. Extended network. In Africa, the far reaching formal business network is through the post office. Banks and other financial service providers cannot match the post office in terms of physical network coverage. Many service providers, including the banks, opt to join hands and work with the post office to reach the furthest parts of any country in Africa. Postal administration are a global network, beyond what the banks can do. Banks do network but most often it means more charges to the customer.
3. No withdrawal fees. In some countries, mobile money, that is normally offered through cell phone networks would charge for both cash deposits and withdrawals, the same applies with the banks. It is not the case with the post office, the only person that gets charged is the sender and the recipient get his or her money as is.

4. Reliability. The post office has embraced technology and many African post offices have automated their counters. This  makes the post office to be more accountable and reliable in service offering. Most counter automation for postal administration is customized and not off the shelve. This makes the service even friendlier to the customers.
5. Cash assurance. The post office is often healthy in cash flow. Even if at any point a particular postal branch runs out of cash, there is reliable back up from nearby outlets. Mobile money that works with rural grocery shops and other similar businesses get limited by the cash liquidity of these outlets. These outlets most often are not related such that they cannot share their cash freely.


I do appreciate that many people, particularly those that do work for the post office and those that do not have relatives working there have limited knowledge about some of the excellent services offered in the post office. It is good news to know that the post office can thrive on the money transfer service and leverage on its advantages.

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