How to track a postal item

Postal items allocated with bar codes will be traceable. This you will know at the time you post your item. You may as well inquire about this service at the time of posting.

Most postal administrations are empowered to track items internally, and a few have an extended web based facility that the customer can use at will. Postal administrations that track internally will do so if you provide the correct particulars of your item, whether over the phone or when you present yourself in person at the post office.

Postal administrations that provide self service tracking normally provide it through their corporate website(s). You normally don't have to be a registered user, as long as you have the bar code of your item ready.

This you must know? Even if the postal administration of origin, where you sent the letter from, does not have the external tracking service, the destination office may have. In such a case, use the same bar code to track through the destination post office website. This is because the post office is a global network. When they receive the item at their end, they will use the same bar code to capture it into their system. Most European, American, Asian and some African countries provide the self service track and trace facility. I suggest that you try the destination country website before you make a call to the origin office.

I have help many customers through track and trace services of the America post office, the Royal Mail and the South African Post Office in the past. It simple works and all the customer needs is an update. Sometimes the system would inform me that the item was delivered but no one collected it. It would the inform me if the item has been returned to the sender or not.

Don't stress but use the post office with knowledge. 

Thank you for reading.